Who we are
Our website address is: https://www.booktastic.org.uk.
TLDR;
We only store the personal data that we have to, and we don’t share it with anyone except those who need it. The site creates cookies. All data between your browser and the webserver is transmitted over SSL (encrypted). We use analytics to see how people generally use the site but we can’t match that to an individual.
All payment are securely processed by Stripe or PayPal, so we never see your card details.
If you book a ticket, subscribe to our email newsletter, or contact us via email/a form, that data is also stored but we don’t pass it on to anyone outside the essential team.
Form Submissions & comments
When visitors register for events, leave comments or complete other forms on the site we collect the data submitted and retain it. The visitor’s IP address and browser user agent string are also stored to help spam detection.
We do not retain any payment card details. All payments made on the site, (including card details) are handled by Stripe.
If a visitor subscribes to our newsletter, we pass some data to Mailchimp, which we use to manage our email lists.
Website administrators can also see and edit that information. This includes the company we use to maintain our website, and is so that they can fix issues. Our web company maintain GDPR compliance when dealing with your data.
We use Google Analytics 4 to see how people use this website, and this data is as anonymized as we can make it.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
We do not pass your personal data to anyone outside the organisation or the companies listed above.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
This would include sites like Google Analytics, YouTube, Vimeo.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you complete a form or leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-ups.
For users that register on our website (if any), we also store the personal information they provide in their user profile. Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, have submitted a form (registered for an event, subscried to our newsletter, used the contact form, or have left comments), you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.